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In some cases, purchased items may remain in a ‘pending state’ for a few moments while your order is processed by Google Play. You can check the ‘licenses and add-ons’ screen via the settings menu and there you’l be able to see if there is a pending order outstanding. Follow the link to the Google […]

This may happen if you clear your app data without signing out first, as the cloud service will recognise your device as a new installation. To remove duplicate devices, tap and hold on the item in the device list to remove it from the cloud. This will permanently delete the information from your old installation […]

Yes, you can have notifications forwarded across all of your devices with a Cloud Advanced subscription or license. 🔗 Learn about licenses and subscriptions

All remote device communications sent through our cloud backend are fully end-to-end encrypted, which means the data is only readable once it’s on any one of your devices. You personal key is stored within your Google Drive account – separate from the encrypted data on our severs. Our Google-backed server has ample security rules to […]

You can connect up to two devices for free, and will need a subscription or license to link additional devices together. You will need to purchase a Cloud Advanced subscription or license to increase your device quota. 🔗 Learn about licenses and subscriptions

No – a license or subscription comes with remote device quota so you can install the app on multiple devices. Please ensure that you are signed into the same Google Play account used to purchase your subscription or license on all of the devices you connect through the cloud.

Due to the ongoing costs involved in running this app and cloud service, we are unable to offer lifetime licensing. We currently offer a 4-year license option with a 30% saving compared to a rolling yearly subscription for the same length. 🔗 Learn about licenses and subscriptions

The wearable app currently supports devices running at least Wear OS 2.2 and Android 8.0 (Oreo).

The handheld app currently supports Android 8.0 (Oreo) and up. The recommended minimum display size for smartphones is 1080 x 1920 @ 420dpi.

Apps that are not compatible with your device do not appear in the Play Store. Please ensure that your watch is running Wear OS 2+, and Android 8.0.0; you’ll find both of these versions alongside in your system settings menu. Since Wear OS is based on varying versions of Android OS, your watch will need […]