In some cases, purchased items may remain in a ‘pending state’ for a few moments while your order is processed by Google Play. You can check the ‘licenses and add-ons’ screen via the settings menu and there you’l be able to see if there is a pending order outstanding. Follow the link to the Google Play app to complete your order, and the license should appear in the app.
You may need to wait a few moments for the item to show up on your other device, or pull down to refresh on the ‘Licenses and add-ons’ menu in the general settings menu to attempt a manual update.
If you are signed into multiple Google accounts on your device and your subscription, license, or add-on does not appear on your other devices, try uninstalling the Energy Monitor app, then open the Play Store app and switch to the account you used to make the purchase before re-downloading the app.
If you have any issues with licenses, use the form at the bottom of this page to contact us and we’ll be glad to assist.