Thames Commuter for Android and Wear OS
Updated on 20 January 2024
Watch & Navy Ltd. (“Watch & Navy”, "us", "we", or "our"), legally based in The United Kingdom, registered under company number: 11617218 at the address Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA, United Kingdom), is responsible for the mobile application Thames Commuter (hereinafter referred to as the “App").

This privacy policy informs you of our policy regarding the collection, use, and disclosure of personal data when you use the App, and the choices you have associated with that data. In this privacy policy you will also find information about your rights with regard to your data and how you can make use of those rights.

The privacy policy may at times be edited, because of legislative changes for example. It is therefore advised to consult this privacy policy periodically.
Access to Location Data
Your location is used while you have the app open in order to locate your nearest pier to find river services, and to show where you are on the map to help you gauge distances and navigate.

Subject to your explicit consent beforehand, we may share information on your location with our trusted third-party partners for the purposes of market research and reports to improve other services in the local area. See section Sharing of Personal Data with third parties below to learn more about our partners and the data we collect.
Personal Data that we process
When registering or ordering on our website, as appropriate, you may be asked to enter Personal Data. Personal Data means any information which relates to an identifiable person. It means information relating to that person or a combination of information which, if put together, means that the person can be identified. The following Personal Data is processed by the Apps:

• Your e-mail address
• Your country/locality
• Other personal data that you actively provide for example when contacting us

Your city or locality is collected by our analytics system and is not associated with any personally identifiable data. 

You may remove advertisements from the app by paying one-off or on a subscription basis. This is facilitated by Google Play. We do not process any of your payment information.

 🔗 Google Play Services Privacy Policy

In addition, we collect the Internet protocol (IP) address used to connect your mobile device to the Internet; as well as other connection information, like information about your mobile operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.  

We use software tools, Google Analytics and Firebase analytics, to measure and collect session information, like the number and length of your sessions, operation system, device models, geography, first launches and app updates. ​

🔗 Google Analytics for Firebase Privacy Policy
For what purpose and on what basis we process Personal Data
We may use the Personal Data we collect from you in the following ways:

• to personalize your experience of using the App;
• to maintain and provide a proper functioning of the App;
• to improve App in order to serve your wishes and needs better;
• to monitor the usage of the App
• to detect, prevent and address technical issues
• to follow up if you have contacted us.

We may use your email address for external marketing purposes. If we do so we will not use false or misleading subjects or email addresses. We will provide you with a link to unsubscribe from such emails at the bottom of the email. We will identify the message as an advertisement and include our physical address. We will use your Personal Data for marketing purposes only if you have previously indicated that you wish to receive such messages. If you no longer wish or to receive such messages from us, you can contact us using the contact details provided at the end of this privacy policy. We will make sure you will be unsubscribed of such emails as soon as possible.  

We do not process your Personal Data for other purposes and only with your explicit consent or for the implementation of the agreement that we have entered into with you.
Sharing of Personal Data with third parties
We use Google AdMob to serve advertisements in the App. AdMob may collect your device's Advertising ID in order to show you advertisements that are relevant to your interests.

🔗 Google AdMob Privacy
Anonymous information may be shared with the following third parties for their business purposes, including the creation of market research reports and trend analysis:

 • Huq Industries Limited (154-160 Fleet St, London, Greater London, EC4A 2DQ, United Kingdom, [email protected])

To help us improve our service we collect the following information on an anonymous basis: Operating System, BluetoothName, Carrier Code (Android only), Carrier Name, Sim Code, Charging Status, Device Model, Device Manufacturer, Country, Locale, Bundle ID, Date & time, SSID (network), BSSID (network), Latitude, Longitude, Accuracy (GPS), Scanned networks.

In addition to helping us to measure the usage of our app this anonymous information is shared with third parties for their business purposes, including the creation of reports, market, scientific and statistical research and trend analysis.

Data shared with Huq does not contain information from which users can be identified and we will not provide additional information to such third parties that enables such third parties to identify you. You can find a full description of Huq and what it does with the information collected in their Privacy Policy.

Monedata Ltd (128 City Road, London, EC1V 2NX, United Kingdom, [email protected])

The Apps use Monedata's third-party add-ons that collect varied data, which may include device identifiers, location, mobile network coverage and performance, installed apps list and usage stats.

With the user's consent, this data will be collected and shared with those third-parties for analysis and measurement purposes. The user can change their mind at any time by changing the consent. To learn more about the data collected and see the list of partners, please visit:

🔗 Monedata Partners information

Cumberland Solutions S.L. (Calle Foronda 6, 2ª planta Centro Madrid, 28034, Spain, [email protected])

Cumberland Solutions S.L. (Weplan Analytics) is a crowdsourcing mobile data and analytics company focused on the telecommunications industry. Weplan Analytics collaborates with mobile operators, TowerCos and Telecommunications Regulatory Agencies in order to improve their network coverage through Business Intelligence Reports and Network Quality of Experience Dashboards.

Using this app and permitting Weplan Analytics to measure network performance linked with location data (from GPS or network-based location) in a pseudonymized manner, may help improve the performance of the networks you use. Weplan Analytics combines data collected from millions of devices, fully anonymizing data before providing their customers with network performance maps.

Weplan Analytics doesn't collect sensitive personal information like name, phone number or email, nor personal identifiers like Mobile Advertising ID, IMEI, IMSI or ICCID to ensure data is not attributed to particular and identifiable consumers.

To read more about what data is collected by Weplan Analytics and its privacy policy, please follow the link:

🔗 Weplan Analytics Privacy Policy   

You will always be prompted to opt-in for the services above, and you may opt-out at any time via the option in the Settings menu in the Apps (under the 'Privacy' section). 

We also make use of analytics platforms, Google Analytics and Firebase Analytics, that compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools for future use.

When we provide your data to a third party, we ensure through an agreement that your data is not used for any other purposes than stated above. Other than that, we will not provide the information you provide to us to third parties not listed in this policy, unless this is required by law.

How long we keep Personal Data
Your Personal Data will only be stored by us for a period necessary for realizing the goal(s) for which the data was collected, unless we are required by law to keep your data longer than that.
Children under 16
We do not intend to collect data about visitors of website who are younger than 16 years of age, unless they have permission from parents or guardians. Since we cannot check whether a visitor is older than 16, we advise parents and guardians to be involved in the online activities of their children, to prevent that data about children is being collected without parental consent. In the event that you are under the impression that we have collected personal information about a minor without parental permission, please contact us via our contact details at the bottom of this page. We will then remove this information.
How we protect Personal Data
Watch & Navy takes the protection of your data seriously and takes appropriate security measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.

We implement a variety of security measures when a user of the website places an order enters, submits, or accesses their information to maintain the safety of your Personal Data.

Your Personal Data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, we have secured our administration accounts with two-factor authentication.

With the aforementioned third parties with whom we have closed an agreement we have also agreed upon the fact that they will take the necessary technical and organizational measures to protect the personal data.

In the event that a data breach should occur we will take responsive action and we will notify you if possible via email or in-site notification within 7 business days.

If you feel that your data is not properly protected or there are indications of abuse, please contact us via our contact details as stated at the bottom of this page. ​
View, modify or delete Personal Data
You have the right to access, correct and delete your Personal Data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your Personal Data by Watch & Navy. You also have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. ​

You can address such requests to the address at the bottom of this page. To ensure that the request has been made by you, we request that you send a copy of your proof of identity with the request, in which the passport photo, the numbers at the bottom of the passport, the identification number and social security number are made unreadable. ​

We will respond to your request as quickly as possible, in any case no later than within four weeks.
Questions and contact
For questions or remarks about the processing of your personal data or this privacy policy you can contact us via the following contact information:

Address: Watch & Navy Ltd, Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA, United Kingdom 
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