Energy Monitor must be running continuously in the background in order to gather statistics and issue alerts. If the app stops recording data, first check to see if the ‘Energy Monitor is active’ notification is appearing on the device. If not, open the app again to start up the monitor again.
Check your monitor settings for the device and make sure the ‘Periodic monitor’ is switched on.
You can also try the ‘Restart Monitor’ button in the pop-up panel in the device list (long-press on a device), or at the bottom of the monitor settings list. Check to see that the ongoing status notification appears again in the notification bar.
In some rare cases, restarting the device may be necessary for Energy Monitor to continue working as normal after it’s been running for a long time.
🔗 To learn more about how the monitors work, here are 4 ways to monitor your battery effectively with Energy Monitor 4.
The solutions above are usually successful in restoring the app to normal working order. If you continue to have issues, please contact us via the form at the bottom of this page.