RAMS FAQ
  • Are RAMS dashboards free to use?

    You can use RAMS dashboards for free to record journeys up for a limited time. You can record up to 10 journeys. You can subscribe within the app for unlimited usage. 

  • Do I have to sign up to use the app?

    You can start recording journeys right away without having to sign in. You can sign in if you'd like to synchronise your journeys to the Cloud.

  • Are the apps available for iOS?

    RAMS GPS dashboards are currently exclusive to Android device. 

  • Which devices support RAMS?

    RAMS GPS Dashboards currently support Android 8.0 (Oreo) and up. Layouts are optimised for smartphone/wear OS smart watch displays only. Recommenced minimum display size 1080 x 1920 @ 420dpi.

  • Is RAMS a navigation app?

    The apps are primarily designed to be journey recorders. Mariner includes a quick-plotting tool for travel time estimates that can help you assist you in planning short trips.

  • Does GPS use a lot of battery power?

    Using GPS at the default 1 second update rate will consume a lot of battery power very quickly. Faster intervals ensure that your live speed can be displayed as accurately as possible. We recommend keeping your device plugged in to an outlet or portable battery. 

  • Why does it sometimes take a while to get a GPS signal?

    In order to measure your speed accurately, RAMS Dashboards will wait for a high-accuracy signal before your journey can start. 

  • How accurate is my GPS signal?

    This depends on your device, surroundings, and weather conditions. Accuracy to 3 metes is as high as most smartphones can achieve. Rain, cloudy weather, and obstacles will affect GPS accuracy.  
  • How accurate is the weather data?

    Weather data is provided from the closest weather station to your location, via the OpenWeatherMap API. 

  • Is an internet connection required to use the apps?

    Without an internet connection, you can still record journeys while GPS is enabled on your device. Online weather information, cloud sync and maps will not be available while you're offline.  

  • How secure is my location data?

    We’ve taken many security precautions to ensure that the RAMS cloud is a safe place to keep your data. Read all about it here. 

  • Which languages are supported?

    The apps currently support English and Dutch languages. 

  • Is RAMS file format compatible with other GPX apps?

    Yes, you can export each individual journeys to the .GPX format for viewing in other apps. .RAMS3X files are RAMS-specific backup files only compatible with RAMS Dashboard apps Velocity and Mariner. 

  • Can I use the wearable apps on my Samsung Gear smart watch?

    No. Only Wear OS devices are supported for the wearable apps.  
  • How do I use the GPS signal from my phone on my watch?

    Be sure to have the same app installed on both your handheld device and smart watch. Start the speedometer on your phone to begin recording your journey, then start the smartwatch app and tap the phone icon to set the source. 

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. View more
Accept