Why are my home screen widgets not up to date?

In order to keep power consumption to a minimum, home screen widgets must be updated periodically, so you may notice that battery level and temperature readings are a few minutes behind. You can set your own preferred interval for monitoring a wearable or remote device periodically throughout the day. Tap the device icon on the left to request a status update manually.

All Energy Monitor widgets rely on the ongoing monitoring service in order to work. Make sure the notification that says ‘Energy Monitor is active’ is visible in your notifications panel, indicating that the app is running.

If you are using the Change Rate (type 2) widget, make sure the periodic monitor is enabled for the device you’re monitoring as it will depend on this feature in order to measure battery performance over time. The periodic monitor is switched on for all devices by default. You will not need to change anything unless you’ve switched it off manually.

Error and status messages

‘Waiting for monitor’

This will appear if the monitor is switched off. Open the app again and ensure that the ‘periodic monitor’ is switched on for the device.

‘Awaiting update’

This may appear if the device status has not been updated for a few hours. This may happen if the device goes offline, runs out of power, or is a remote device that has logged out from the cloud. Check the connectivity status of both devices and confirm they’re online.

‘Device not connected’

You may see this message if a device is no longer accessible. This may be the case if a remote device has been disconnected or logged off. You can either remove the widget, or change the device to monitor via the Widget Settings menu.

🔗 Learn more about setting up widgets

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