Terms of Use (EULA)
Thames Commuter Mobile App
Updated on 11 September 2025
Watch & Navy Ltd. (“Watch & Navy”, "us", "we", or "our"), legally based in The United Kingdom, registered under company number: 11617218 at the address Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA, United Kingdom, is responsible for the mobile application Thames Commuter (hereinafter referred to as the “App").
This Terms of Use policy explains your rights and responsibilities when using the App. By downloading or using the App, you agree to follow these terms, which form a legal agreement between you and Watch & Navy Ltd.
These Terms may be updated from time to time, for example to reflect changes in legislation. We recommend reviewing them periodically to stay informed.
This Terms of Use policy explains your rights and responsibilities when using the App. By downloading or using the App, you agree to follow these terms, which form a legal agreement between you and Watch & Navy Ltd.
These Terms may be updated from time to time, for example to reflect changes in legislation. We recommend reviewing them periodically to stay informed.
1. License Grant
Subject to your compliance with these Terms, Watch & Navy grants you a limited, non‐exclusive, non‐transferable, revocable license to use the App on devices that you own or control, for personal, non‑commercial use (unless otherwise agreed in writing).
You may not:
• Modify, adapt, translate, or create derivative works of the App.
• Reverse engineer, decompile, disassemble, or attempt to extract source code, except as permitted by law.
• Rent, lease, lend, or redistribute the App.
• Remove any proprietary notices or labels in the App.
• Modify, adapt, translate, or create derivative works of the App.
• Reverse engineer, decompile, disassemble, or attempt to extract source code, except as permitted by law.
• Rent, lease, lend, or redistribute the App.
• Remove any proprietary notices or labels in the App.
2. User Obligations & Conduct
You represent and warrant that you are at least 16 years of age, or if younger, that you have parental or guardian consent to use the App, in compliance with applicable law.
You agree to use the App in compliance with all laws and regulations.
You are responsible for any device, internet, or data charges incurred in using the App.
You agree to use the App in compliance with all laws and regulations.
You are responsible for any device, internet, or data charges incurred in using the App.
3. Permissions & Privacy
Location Data: The App uses your device’s location while the App is in use in order to show your position on maps, locate the nearest pier for river services, help navigate, etc. You consent to this.
Other Data Collected: We may also collect, with your consent or as required, other device and usage information: IP address; device details (OS version, model); diagnostic data; connection information; anonymous usage statistics.
Third‐Party Services: We may use third‐party analytics, advertising, and data partners. Some require your explicit opt‐in (e.g. for analytics or market research).
Your Rights: You have rights under applicable data protection laws: access, correction, deletion; withdrawal of consent; objection to processing; data portability. We commit to responding within a reasonable period (no more than 4 weeks) to such requests.
Other Data Collected: We may also collect, with your consent or as required, other device and usage information: IP address; device details (OS version, model); diagnostic data; connection information; anonymous usage statistics.
Third‐Party Services: We may use third‐party analytics, advertising, and data partners. Some require your explicit opt‐in (e.g. for analytics or market research).
Your Rights: You have rights under applicable data protection laws: access, correction, deletion; withdrawal of consent; objection to processing; data portability. We commit to responding within a reasonable period (no more than 4 weeks) to such requests.
4. Payments & Subscriptions
The App may offer removal of advertisements or other features for a fee or via subscription, handled through your platform’s (e.g. Google Play) payment system.
We do not process or store your payment details ourselves; your payment provider does.
Fees (if any) are as set out in the App at the time you purchase. Refunds or cancellations are subject to the policies of the payment provider and applicable law.
We do not process or store your payment details ourselves; your payment provider does.
Fees (if any) are as set out in the App at the time you purchase. Refunds or cancellations are subject to the policies of the payment provider and applicable law.
5. Third‐Party Content & Advertising
The App may display advertisements via third‐party ad services (for example, Google AdMob). These services may collect your Advertising ID or other device identifiers to deliver relevant ads.
We may share anonymous or pseudonymised data with third parties like analytics firms for market research, trend analysis, or improvements to network services, always respecting privacy and only with your consent where required.
We may share anonymous or pseudonymised data with third parties like analytics firms for market research, trend analysis, or improvements to network services, always respecting privacy and only with your consent where required.
6. Information Accuracy & External Sources
The App displays service information, schedules, and live updates based on data provided by third parties, such as Transport for London (TfL) and other public or open data providers.
While we make reasonable efforts to display accurate and timely information, we do not guarantee the completeness, correctness, or availability of any third-party data shown in the App. Availability of information depends on our access to external sources, which may be delayed or temporarily unavailable.
All data is provided for general guidance only. You should confirm critical travel details — such as service disruptions, departure times, and fares — directly with the official provider before relying on them.
While we make reasonable efforts to display accurate and timely information, we do not guarantee the completeness, correctness, or availability of any third-party data shown in the App. Availability of information depends on our access to external sources, which may be delayed or temporarily unavailable.
All data is provided for general guidance only. You should confirm critical travel details — such as service disruptions, departure times, and fares — directly with the official provider before relying on them.
7. Data Retention & Security
We store your personal data only for as long as necessary to fulfil the purposes outlined (e.g. running the App, maintaining your account, responding to queries), unless a
longer period is required by law.
We use reasonable technical and organizational security measures to protect your data: secure networks, access controls, two‐factor authentication for administration accounts.
In the event of a data breach, we will take prompt action and, where required, notify affected users as well as regulatory authorities within applicable legal timeframes.
🔗 Thames Commuter Privacy Policy
longer period is required by law.
We use reasonable technical and organizational security measures to protect your data: secure networks, access controls, two‐factor authentication for administration accounts.
In the event of a data breach, we will take prompt action and, where required, notify affected users as well as regulatory authorities within applicable legal timeframes.
🔗 Thames Commuter Privacy Policy
8. Limitation of Liability & Disclaimers
The App is provided “as is” and “as available”, without warranties of any kind, whether express or implied. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non‐infringement.
We do not guarantee that the App will be uninterrupted, error‐free, or secure, or that defects will be corrected.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the App (or inability to use it), even if we have been advised of the possibility of such damages.
Our total liability under these Terms shall not exceed the amount you have paid us in the past 12 months (or, if you have paid nothing, a nominal amount, e.g. £20), to the fullest extent permitted by law.
We do not guarantee that the App will be uninterrupted, error‐free, or secure, or that defects will be corrected.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the App (or inability to use it), even if we have been advised of the possibility of such damages.
Our total liability under these Terms shall not exceed the amount you have paid us in the past 12 months (or, if you have paid nothing, a nominal amount, e.g. £20), to the fullest extent permitted by law.
9. Termination
These Terms are effective until terminated by either party.
You may stop using the App at any time.
We may terminate or suspend your access to the App (in whole or in part), restrict features, if you breach these Terms, violate law, or for our convenience.
Upon termination, all rights granted to you under these Terms will cease. You must uninstall and stop using the App.
You may stop using the App at any time.
We may terminate or suspend your access to the App (in whole or in part), restrict features, if you breach these Terms, violate law, or for our convenience.
Upon termination, all rights granted to you under these Terms will cease. You must uninstall and stop using the App.
10. Changes to These Terms
We may update or modify these Terms from time to time (e.g. when laws change, or for new features). If changes are material, we will provide notice (e.g. via the App or email) before they take effect. By continuing to use the App after changes are in effect, you accept the new Terms.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England & Wales.
Any dispute arising out of or in connection with these Terms shall be subject to the non‐exclusive jurisdiction of the courts of England & Wales.
Any dispute arising out of or in connection with these Terms shall be subject to the non‐exclusive jurisdiction of the courts of England & Wales.
12. Miscellaneous
These Terms (together with any policies referenced herein, such as the Privacy Policy) constitute the entire agreement between you and Watch & Navy regarding the App.
If any part of these Terms is held invalid or unenforceable, the remainder shall continue in full force and effect.
A failure by us to enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
If any part of these Terms is held invalid or unenforceable, the remainder shall continue in full force and effect.
A failure by us to enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
13. Questions and contact
If you have any questions about these Terms or how we handle your data, you can contact us using the following details:
Address: Watch & Navy Ltd, Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA, United Kingdom
Address: Watch & Navy Ltd, Rodney Chambers, 40 Rodney Street, Liverpool, L1 9AA, United Kingdom