Use the form at the bottom of the page to submit your questions.
How can I hide old devices from the list?
You can choose with devices to show in the list in Versions 4.2 of the apps and up. Long-press on any device and tap the eye (visibility) icon. You can also manage all devices at once by tapping ‘Show/hide devices’ in the general settings menu.
Why am I not receiving notifications?
Check your device settings (second tab in settings screen), and make sure there are no warnings under any of your alert settings.
In some cases, the performance of apps can be limited by Android and Wear OS after they’ve been running for long periods of time. In app versions 4.2 and up, try tapping ‘Restart monitors’ at the bottom the device settings menu. If that doesn’t fix the issue, try restarting your device.
Why can’t I find the app in the Play Store on my watch?
Apps that are not compatible with your device do not appear in the Play Store.
Please ensure that your watch is running Wear OS 2+, and Android 8.0.0; you’ll find both of these versions alongside in your system settings menu. Since Wear OS is based on varying versions of Android OS, your watch will need to meet both of these versions as minimums.
Are the apps free to use?
Basic features of the app are free to use without a subscription. You can subscribe at any time to unlock advanced monitoring features.
Do I have to register to use the apps?
Subscriptions are managed by Google Play, so you will not be required to sign in.
Which languages are supported?
The app is currently only translated to English. We are looking to get the app translated into popular languages in the near future. Please use the contact form below to send us any requests.
Does the app itself cause any drain on the battery?
Energy Monitor 4 is designed to use as little power as possible by only measuring your battery periodically throughout the day. The interval is set to 30 by default and can be changed at any time in settings.
This app was originally designed for smart watches with low battery capacity, so we have taken extra care to use as little power as possible by default. Some features will use more power than others, and this is noted on each of them in the settings menu.
Does the app say which other apps are draining the battery?
The app currently only measures general use and does not measure usage rates of other apps. We may introduce this feature in the future. Please use the contact form below to send us your suggestions.
Which Android devices are supported?
The handheld app currently supports Android 8.0 (Oreo) and up. The recommended minimum display size for smartphones is 1080 x 1920 @ 420dpi.
Which Wear OS Devices are supported?
The wearable app currently supports devices running at least Wear OS 2.2 and Android 8.0 (Oreo).
Are the apps available for iOS/Apple Watch?
SW Energy Monitor is currently only available for Android and Wear OS Devices.
Will the apps work on my Samsung Gear Watch?
All versions of the apps are compatible with the Samsung Galaxy Watch 4 (2021+).
⚠️ Samsung watches prior to the Galaxy watch 4 run Tizen OS and do not support Wear OS.